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Thomas Sabo Reviews

4.6

20 Customer Reviews

Excellent

16

Very good

2

Average

1

Poor

0

Terrible

1

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Stephanie H326
2 Contributions

0

Fantastic quality jewellery
Fantastic quality jewellery from this company and timely delivery, thank you very much!

I also sent back a previous purchase from Thomas Sabo And they quickly refunded me the money once they had received it.

( I purchased a ring)

Written 19 July 2022

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Would Recommend

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Edward H.
5 Contributions

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Exceptional service
More than 5 years ago I purchased a Lovebridge bracelet from Thomas Sabo and had it engraved. I wear it every day and never take it off so it is definitely a sturdy, yet pretty, piece of jewellery that has enormous sentimental value. My niece is about to graduate and I wanted a gift for her that she would treasure, so where better to find it. It was quick and easy to select the gift and the engraving and place the order. Confirmations, updates and tracking were excellent and I received my parcel on the day advised. The gift is perfect and I know my niece will love it. Exceptional service.

Written 18 July 2022

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Britney Ferguson
4 Contributions

0

Carly: Cheshire Oaks Outlet Store
Just been to the Thomas Sabo store in Cheshire Oaks outlet village. Served by Carly 826020007 who was so patient, polite and really helpful while we made our purchase decisions. She was a credit to the company! Thank you.

Written 16 July 2022

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Catherine Williams
3 Contributions

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Hi i was in the thomas sabo shop in…
Hi i was in the thomas sabo shop in braehead Glasgow and for the second time in a month was served by laurynn. She was excellent and made my experience in the shop very pleasant. She is polite courteous and helpful. She is a credit to yiur business. 10 out of 10

Written 14 July 2022

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Marie254
1 Contribution

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Both Rachel and Holly were amazing
Both Rachel and Holly were amazing. Very helpful and took the time to help me find the perfect ring for my daughter's birthday present. Thank you ladies.

Written 13 July 2022

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Howard319
1 Contribution

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Charm bracelet
I was very happy with the service I received at the Watford branch. As usual excellent customer interaction. I wanted a new piece of jewellery as my Thomas Sabo collection is growing but couldn’t make up my mind whether to purchase a necklace chain or bracelet. I tried both on and loved both. At no time was there pressure for me to purchase that day and the assistant was more than helpful.
I decided to telephone my daughter to see what she thought and then met her in the shop a few minutes later. I purchased the bracelet that day and was more than delighted when offered a 10% discount as I also work in the shopping centre.
My whole family have bought at this branch and my daughter Claudia has also worked for them. I find them very professional in their delivery and the way they interact with you and that’s why I give the 5 stars above.

Written 13 July 2022

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Wallace Cooper
5 Contributions

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My order is perfect
My order is perfect! Necklace and earrings as gift from my fiance to wear on our wedding day ! Great service from Thomas sabo, only little issue is the courier service from UPS, they wouldn't leave the parcel as it needed a signature which is fine but the collection point shop they left it with is a total disgrace! There were parcels all over the floor in the convenience store, no care given to any item and would be very easy for someone to walk out with anyones parcel!

Written 11 July 2022

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Cameron145
3 Contributions

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The customer service was great
The customer service was great. Spent time to really get a feel for what we wanted. Helped us pick what would suit best. Really unusual jewelry. If you want something special I highly recommend

Written 09 July 2022

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Barbara160
2 Contributions

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Excellent customer service at braehead…
Excellent customer service at braehead store, Ian (store manager) was exceptional & very helpful recommend for all Thomas sabo jewellery purchases.

Written 09 July 2022

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Kayla172
3 Contributions

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Beautiful Jewellery
This is the second ring I’ve ordered in a few weeks & I am delighted with them , postage only took a few days to Ireland with no hassle , thank you ?

Written 08 July 2022

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Tracy Torres
3 Contributions

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Georgie and Gabriella at the Lakeside…
Georgie and Gabriella at the Lakeside Thomas Sabo were incredibly friendly and accommodating! We had a great shopping experience with them both! They helped us find the perfect bracelet for a wedding gift and helped us checkout using Klarna. Many thanks!

Written 06 July 2022

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Jesse S.
2 Contributions

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Braehead
Visited yesterday with ideas in mind for gift for my daughter. All 3 staff members couldnt have been more helpful and gave me various options and opinions. Abigail even tried on various pieces to show me the overall look. Ian and the girls were welcoming and friendly. Thank you so much for your patience with me. Overall, a great shopping experience

Written 05 July 2022

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Maddison N.
3 Contributions

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Not new….
Ring arrived in good time but disappointed. It looks like it has been worn already, it is slightly bent and has visible scuffs. In my opinion not a new item.

Written 04 July 2022

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Gregory704
2 Contributions

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Was very helpful and friendly
Was very helpful and friendly

Written 04 July 2022

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Gerry972
2 Contributions

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Fantastic service at Braehead store by…
Fantastic service at Braehead store by Ian, the manager.
Knew exactly what we wanted and was so helpful.
5 stars ?

Written 04 July 2022

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Would Recommend